Shipping Policy

Effective Date: 02nd October 2024
At www.fireflyindia.co.in, we are committed to providing you with the best possible shopping experience, which includes timely and efficient shipping of your orders. This Shipping Policy outlines the details regarding shipping options, delivery times, and related information.

1. Shipping Locations

We currently ship to locations within [specify countries or regions, e.g., India only]. If you have questions about shipping to a specific area, please contact our customer support team.

2. Shipping Methods

We offer various shipping methods to meet your needs:

• Standard Shipping: Delivery typically takes [insert time frame, e.g., 5-7 business days].
• Express Shipping: Delivery typically takes [insert time frame, e.g., 1-3 business days].
• Please note that shipping times may vary based on your location and product availability.

3. Shipping Costs

Shipping costs are calculated at checkout based on your selected shipping method and delivery location.

• For orders over [insert amount, e.g., ₹2000], standard shipping is free.
• For orders below [insert amount], a flat shipping fee of [insert amount, e.g., ₹100] will be applied.

4. Order Processing Time

All orders are processed within [insert time frame, e.g., 1-2 business days]. Orders are not shipped or delivered on weekends or holidays. If we experience high volume periods, such as holidays or sales, shipping delays may occur.

5. Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this tracking number to monitor your shipment’s status on the carrier’s website.

6. Delivery Issues

If you encounter any issues with the delivery of your order, such as delays, missing packages, or damaged items, please contact our customer support team at info@fireflyindia.co.in or call us at (+91) +91-9289 667 577 (Mon-Fri, 9:15 AM – 6:00 PM). We will assist you in resolving any issues as quickly as possible.

7. Changes to Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. Please review this policy periodically for updates.

8. Contact Us

If you have any questions regarding our shipping policy, please feel free to reach out:
Email: info@fireflyindia.co.in, Phone: +91-9289 667 577 (Mon-Fri, 9:15 AM – 6:00 PM)

Thank you for choosing www.fireflyindia.co.in for your shopping needs!