Privacy Policy

Effective Date: 02nd October 2024
At www.fireflyindia.co.in, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, including any other media form, media channel, mobile website, or mobile application related or connected thereto.

1. Information We Collect
We may collect information about you in a variety of ways, including:
Personal Information: When you create an account, place an order, subscribe to our newsletter, or contact us, we may collect personal information, including your name, email address, phone number, billing address, and shipping address.

Payment Information: We do not store your payment information. All payments are processed securely through third-party payment processors.
Usage Data: We may collect information about your interactions with our website, such as your IP address, browser type, pages visited, and the time and date of your visits.

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Process and fulfill your orders.
• Communicate with you regarding your account, orders, or inquiries.
• Improve our website, products, and services.
• Send you marketing communications, with your consent.
• Respond to your inquiries and provide customer support.
• Monitor and analyze usage and trends to enhance your experience.

3. Disclosure of Your Information

We may share your information in the following situations:

• Third-Party Service Providers: We may share your information with third-party service providers to assist us in operating our website, conducting our business, or servicing you, such as payment processors, shipping companies, and marketing partners.
• Legal Requirements: We may disclose your information when required by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Security of Your Information

We take reasonable measures to help protect personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access, correct, or delete your personal information.
• The right to object to or restrict the processing of your personal information.
• The right to data portability.
• The right to withdraw consent at any time where we are relying on consent to process your personal information.

6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some features of our website.

7. Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and terms of service of any third-party site you visit.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a new effective date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:
Email: info@fireflyindia.co.in, Phone: +91-9289 667 577 (Mon-Fri, 9:15 AM – 6:00 PM)